Shipping & Returns

SHIPPING POLICY

Standard Shipping 3-5 days Royal Mail 2nd Class £3.60

All purchases are carefully wrapped using only recyclable paper and card.  

All deliveries sent are plastic free.

Free delivery on all orders over £50

Return & Exchange Policy

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If you aren't satisfied with your product or want to ask a question then please email theposhsoapcompany@gmail.com, and we will do our best to help.

 

Decide you don't want something when it arrives? No problem.

Simply keep everything packaged, pop a note in the order with your name and order number plus why you are returning and send in back to us within 14 days:  We will only pay postage returns if the item received has been wrongly dispatched.

The Posh Soap Company

Uplands

New Road

Teignmouth

Devon

TQ14 8UF

As soon as your items arrive we will issue a refund (excluding shipping costs) and send you an email to confirm. Please send items tracked and keep proof of receipt until a full refund has been issued as we can not take any responsibility for lost items.

 

Please note we can only except refunds for items in a re-saleable condition, with all original labels and packaging.  

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