Shipping & Returns

If you aren't satisfied with your product or want to ask a question then please email theposhsoapcompany@gmail.com, and we will do our best to help.

 

Decide you don't want something when it arrives? No problem.

Simply keep everything packaged, pop a note in the order with your name and order number plus why you are returning and send in back to us within 14 days:  We will only pay postage returns if the item received has been wrongly dispatched.

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The Posh Soap Company

Uplands

New Road

Teignmouth

Devon

TQ14 8UF

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As soon as your items arrive we will issue a refund (excluding shipping costs) and send you an email to confirm. Please send items tracked and keep proof of receipt until a full refund has been issued as we can not take any responsibility for lost items.

 

Please note we can only except refunds for items in a re-saleable condition, with all original labels and packaging.